Frequently Asked Questions
Everything you need to know about shopping with Apse.
What is your return and exchange policy?
We offer a 30-day return window for all unworn garments in their original packaging. Exchanges are free, while returns for a refund incur a small shipping fee.
How long does shipping typically take?
Standard domestic orders are processed within 2 business days and typically arrive in 5-7 business days. International shipping varies by location, usually taking 10-14 days.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What materials do you use in your clothing?
At Apse, we prioritize sustainability and quality. Most of our collections are crafted from organic cotton, recycled polyester, and ethically sourced linen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.